| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004261289 | Incident Date: Jan, 23 2004 |
| Consumer's City: VIRGINIA BEACH | Consumer's State: VA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: COROLLA | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:exhaust system:emission control:catalytic convertor |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1NXBR38E54Z | Date added to File: May, 25 2021 |
| Date Complaint Received: Feb, 24 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 29 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Bought the car new on 8/30/03. has had a sulphur gas smell at low speed & when stopped in traffic inside the car. this happens with the windows up & either heat or air conditioning on. it makes no difference when the controls are set to recirculate inside air instead of fresh air intake. called dealer 1st time, they said catalytic converter needed to burn in some. after some time, the smell hadn't changed, i took it to their service dept. they found no problem, said to try a different brand of gas & also try higher octane. i have tried all the major brands of gas & mid-grade & premium gas (which the owners manual said is not required), with no change noticed. we called toyota customer service, who said to call the dealer customer service, which we did twice with no response. called toyota customer service back with this information & they said we could try arbitration but they had not seen the manfacturer do anything for this problem. this is an ongoing problem & extended intake of sulphur fumes cannot be healthy for anyone. the incident date is the date the dealer checked the car.*ak |
