Consumer Complaint Detail

JAGUAR / XJ6 / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004261420 Incident Date: Feb, 18 2004
Consumer's City: WILMINGTON Consumer's State: DE
Vehicle Transmission Type: AUTO Manufacturers Name: Jaguar Cars, Ltd.
Model Name: XJ6 Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:linkages
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: SAJHX1742SC Date added to File: May, 25 2021
Date Complaint Received: Feb, 26 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 14 1998
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My name is [xxx]. i am taking my car in tomorrow (2/19/04) to have the throttle post(?) replaced. they (the service people) have advised me that this is normal with age. the problem is the accelerator sticks at various positions and makes the car extremely dangerous to drive. the price quote was $650. i asked if jaguar covered this and was told no, it is normal wear. i find that hard to accept given all the recalls over less important items. i believe if they (the service people) know this, it is a design defect and would like to have you comment on this. the right answer from you would be: we will cover the costs because we would prefer to have you as a happy and alive customer rather than any other option. i am not sure why i should bear the cost to replace this part when it is obviously not related to my driving or to car maintenance. 1995 jaguar xj6, 69,500 miles, [xxx]. please let me know what my rights are and how i should proceed. i will have the vehicle repaired because it is unsafe to drive as is. i do expect to hear from you soon. thank you. [xxx] [xxx] [xxx] [xxx] [xxx] *ak [xxx] [xxx] [xxx]. *ak updated 07/27/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)