Consumer Complaint Detail

PONTIAC / BONNEVILLE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004261728 Incident Date: Feb, 18 2004
Consumer's City: HOPE Consumer's State: RI
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: BONNEVILLE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Feb, 18 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The motor mount bolts sheared off the vehicle while driving. the vehicle was towed to an independent mechanic who determined that the bolts had indeed sheared off and caused the power steering pump to break free. the consumer stated that exactly 3 weeks later, the same thing happened again. this time he had the vehicle towed to a pontiac dealer. the pontiac dealer/mechanic told him that by the bolts being sheared off, it had cracked his block, and it would cost him $70.00 to really checked the vehicle and approximately $1400.00 to repair it. the consumer stated that he called gm and was almost told, that they do not want anything to do with it. consumer stated that he thinks general motors should take some responsibility since they know about this problem. *nm