Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004262428 Incident Date: Feb, 09 2004
Consumer's City: CANTON Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWVD63B44E Date added to File: May, 25 2021
Date Complaint Received: Feb, 26 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 08 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2004 vw passat with a safety issue in transmission. when accelerating from a stop or low speed the car hesitates and then jumps. the problem is most severe in reverse gear. the dealership has no resolution. after changing multiple parts the problem still occurs. i have talked with other 2004 passat and touareg owners and they have the same complaint, so it appears to be affecting more than a single vehicle. can the nhtsa do somthing to help vw owners by forcing vw to acknowledge this issue and find a resolution before someone gets hurt. right now their dealers and engineers do not have a fix!*ak