Consumer Complaint Detail

LEXUS / GX470 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004262769 Incident Date: Dec, 31 2003
Consumer's City: WALDORF Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: GX470 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:driveshaft
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTJBT20X430 Date added to File: May, 25 2021
Date Complaint Received: Mar, 01 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 02 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased gx 470 july 03, began noticing thumping while driving and accelerating from slowing down and/or stopping approvximately 5 months, 9000 miles later. dealership was able to finish my sentence when first attempting to describe the problem & volunteered to replace the driveshaft, which did not fix the problem. service techs acknowledged that replacing the driveshaft doesnt resolve the problem. returned truck again, dealership kept truck for 10 days without one word, did nothing and then said there was nothing wrong with it. sent letter to manufacturer who is pushing arbitration thru ncds. based on the experience of others, i have no faith the lexus will accept reponsibility for this defect for which they are fully aware of. *ak