Consumer Complaint Detail

MERCEDES BENZ / M CLASS / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004262919 Incident Date: Feb, 24 2004
Consumer's City: ARCADIA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: M CLASS Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4JGAB54E13A Date added to File: May, 25 2021
Date Complaint Received: Mar, 03 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 18 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The transmission of the suv "jammed" while driving on the freeway, and my wife who was driving the vehicle almost got into a accident. the suv was previously making sudden jumps while automatically shifting the gears. the problem was reported to the dealer, but dealer did not diagnose the transmission problem correctly. now the vehicle is with the dealer and the service manager tells me that there was metal debris in the trasmission which, according to the service manager, could be due to failure of the clutch.