Consumer Complaint Detail

FORD / ESCAPE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004263023 Incident Date: Mar, 02 2004
Consumer's City: ORANGE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ESCAPE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Structure:body:door:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Mar, 03 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 11 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purched my new vehicle on 7/12/03 and on 3/3/04 upon opening my driver door, i heard a clanking noise and the driver door fell off. upon further inspection i located the top pin inside the car but the clip was no where to be found. i closed the door & climed out the passenger side. i contacted a local ford dealer (not where i purchased it from) to get it fixed. they said they had never heard of this and they were very suprised. but, from what i just read.... its happened before. i took the vehicle into the local dealership and they did not have the clip so they jerry-rigged something to hold the pin in place. *ak