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NHTSA Complaint Number: 004263253 | Incident Date: Feb, 22 2004 |
Consumer's City: STRATFORD | Consumer's State: CT |
Vehicle Transmission Type: AUTO | Manufacturers Name: Subaru of America, Inc. |
Model Name: LEGACY | Model Year: 1998 |
Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 4S3BD4353W7 | Date added to File: May, 25 2021 |
Date Complaint Received: Mar, 05 2004 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Oct, 08 1997 |
Was Original Owner: No | Anti-lock Brakes: Yes |
Number of Cylinders: 4 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: Vehicle requires replacement of head gaskets, as part of the engine coolant system. original service complaint was the " check engine light came on". after three days at dealer service, it was determined that the head gaskets needed replacement for the cost of $ 2,700.00. because the engine has to be removed to access the gaskets. labor will involve 3 days. the dealer has admitted that this is a design problem with the subaru and models from 1999 will be covered. i feel the cost is excessive because of a design defect. i am will to pay but not $ 2,700.00. i was expecting $ 400-$500 dollars. for a $ 20.00 dollar seal! while not a safety defect; it certainly is a design defect! *jb |