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NHTSA Complaint Number: 004263475 | Incident Date: Mar, 07 2004 |
Consumer's City: FLOWER MOUND | Consumer's State: TX |
Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
Model Name: EXCURSION | Model Year: 2004 |
Vehicle Involved in a Crash: No | Component's Description: Suspension:front:springs:leaf spring assembly |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1FMSU45P34E | Date added to File: May, 25 2021 |
Date Complaint Received: Mar, 07 2004 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Jan, 25 2004 |
Was Original Owner: No | Anti-lock Brakes: Yes |
Number of Cylinders: 8 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: My 2004 ford excursion 4x4 with the 6.0 psd has approx. 1/2" clearance between the front springs and the spring bump stop. the passenger side has about 1". the only allows the suspension to travel 1/2" and 1". during normal driving it will very often bottom out onto the 3" rubber bump stops putting the weight of the truck bouncing on the axles and tires. during normal driving, when it bottoms out, steering control is minimal as the shock to the vehicle is significant and the shock of the weight is primarily on the tires. the dealer has looked at it and consulted ford and i was told it is normal and within spec. under a load, such as towing, the front suspension would easily be completly riding on the 3" rubber bump stops. again, the dealer told me ford says this suspension situation is "normal".*ak |