Consumer Complaint Detail

LEXUS / ES300 / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004263610 Incident Date: Mar, 08 2004
Consumer's City: DURANT Consumer's State: OK
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ES300 Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control:catalytic convertor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT8BF28G1Y5 Date added to File: May, 25 2021
Date Complaint Received: Mar, 08 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 15 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Engine and trac light has come on intermittently since around 40,ooo mi. has been in dealership for repair on at least 6 occassions. both lights will go off, but come back on and not go off until the shop resets the light. now they tell me that the o2 sensors need replacing since the car is no longer under warranty. i want to know why they could not diagnose that the car needed expensive repairs before? it has taken two days of diagnostic work to come up with the oxygen sensor diagnosis. how can i be sure this is the real problem? i have been told so many different things that i question the diagnosis and do not feel i should have to pay for the total cost of repair since this automobile has been in so many times for the same problem.