Consumer Complaint Detail

TOYOTA / RAV4 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004263665 Incident Date: Feb, 18 2004
Consumer's City: NEWNAN Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: RAV4 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTEGH20V720 Date added to File: May, 25 2021
Date Complaint Received: Mar, 09 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On february 19, 2004, i took my 2002 toyota rav4 to the dealership for a problem that involved the vehicle unexpectedly surging forward. and failing to shift gears. i was told that the speed sensor was replaced and the vehicle was released to me. the problem continued that day and i returned the vehicle to the dealership on february 20, 2004. i was told that a part had to be ordered and that they would call me when the part was in. i was told that in the meantime, the vehicle was safe to drive. on february 23, 2004, my husband drove the vehicle and was stopped at an intersection when the vehicle surged forward into the intersection. we immediately phoned toyota, telling them that vehicle was not safe to drive and requested that they tow the vehicle to the dealership. the vehicle was towed and has been at the dealership since february 23, 2004. principle complaint: my vehicle suddenly and unexpectedly surges or accelerates and fails to shift gears. *ak