| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004265082 | Incident Date: Mar, 09 2004 |
| Consumer's City: BAKER | Consumer's State: LA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Suzuki Motor USA, LLC |
| Model Name: ESTEEM | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Latches/locks/linkages:doors:latch |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JS2GB41S8Y5 | Date added to File: May, 25 2021 |
| Date Complaint Received: Mar, 10 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 24 2000 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a 2000 suzuki esteem. both door handles are broken. the first broke about a month ago. now a month later, the other has broken. i cannot lock my care and may only enter from the back seat of the vehicle. i went to the dealership, here in baton rouge. i asked if there was anything that could be done because i felt that this must be a manufacturer's defect. i was told that, although they have had to replace door handles in lots of suzuki esteems, they would have to charge $58.00 per door handle and $70.00 per door for labor. i am extremely upset about this because i know many others whose cars are lots older than mine. their door handles have not broken. this problem has arisen from a reasonably anticipated use of the product and i feel that the manufacturer should take care of the problem. especially since this problem has had to be repeatedly addressed in this make and model of car (as i was informed by the suzuki serviceman. *ak |
