Consumer Complaint Detail

HONDA / ODYSSEY / 2003

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004265091 Incident Date: Mar, 10 2004
Consumer's City: SUFFOLK Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ODYSSEY Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Seats:mid/rear assembly
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 5FNRL18933B Date added to File: May, 25 2021
Date Complaint Received: Mar, 10 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 02 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: To whom it may concern: i am writing you with much pain and difficulty. today while i was attempting to pull my bench seat out of the storage well, it malfunctioned and slammed down with its full weight and crushed my arm. i went to the doctor and after x-raying it, found out that it is broken! i have been in severe pain all day. and to make matters worse my husband, who is serving on the u.s.s baatton , cannot help me in a time of transition. i have to move 2 kids, 3 dogs, and my entire household to norfolk, virginia on monday!!! i am appalled that these bench seats have no kind of safety mechanism to keep them from falling full force, injuring the people. and i shutter to think what would have happened if my 2 year old was near by and had her arm (or worse) injured. i looked thoroughly through the owners manual and found no warning what so ever of the possibility of this malfunction. now i am not only going to have to suffer this injury, but i have to cope with extraordinary pain and difficulty during what is one of the most stressful periods in our lives. i am insisting that you put some sort of safety catch lock on these seats immediately! not only could other people be severely injured like me, but a child could die from such an incident. you will be hearing from my attorney further on this matter, but as for now, i insist that you do something to protect other consumers. i am also sending a copy of this letter to the better business bureau, consumer reports, the transportation safety institute, the national highway traffic safety administration, and any other consumer protection agency that i can find. sincerely, cristie escandon. *ak