Consumer Complaint Detail

VOLKSWAGEN / JETTA / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004265257 Incident Date: Feb, 26 2004
Consumer's City: LODI Consumer's State: NJ
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Structure:frame and members:underbody shields
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWRA81H6VM Date added to File: May, 25 2021
Date Complaint Received: Mar, 12 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 17 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Problem with manual transmission not shifting into reverse; difficult to shift into and out of reverse and second gear,forcing you to double clutch to enable shifting. ticking sound when in reverse. this resulted in chipped and pitted reverse idle gear and gear teeth missing. also, shifter lever vibrating, becoming loose and eventually breaking off. vehicle also recalled for a fire protective shield in the right rear wheel housing. vehicle in shop for over a month due to litigation with penn warranty corp. refusing to repair, stating damage was due to driver misuse. *ak