Consumer Complaint Detail

LEXUS / ES 330 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004265477 Incident Date: Feb, 09 2004
Consumer's City: BRADENTON Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ES 330 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTHBA30G540 Date added to File: May, 25 2021
Date Complaint Received: Mar, 14 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 06 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My wife and i purchased a new 2004 lexus es 330 on february 7th, 2004. we had read many good things about this car, and thought we were buying the best.he salesman reaffirmed our thoughts. we bought the car in sarasota and drove it home to bradenton. i noticeda difference from the demonstrator immediately. the transmission whined as it went through the gears; it slipped noticeably in the gear changes; and it failed to drop into lower gears immediately when i gave it throttle to pass. i thought they would fix it in the 1,000 mile checkup, but when i took it in on march 11,'04, the technician,s report said,"...all data normal. transmission is is working as designed." i objected to no avail. what kind of manufacturer would design a transmission to slip, whine, and in the words of consumer guide of april, 2004,"...transmission tends to loiter in higher gears and hesitates to kick down for passing, creating delays in part-throttle response." i amfinding out that this has been a problem since at least '02 with no corrective measures being taken. we think this problem makes these cars unsafe in today's heavy traffic. *ak