Consumer Complaint Detail

LEXUS / ES300 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004265528 Incident Date: Mar, 13 2004
Consumer's City: WHITTIER Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ES300 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTHBF30GX30 Date added to File: May, 25 2021
Date Complaint Received: Mar, 15 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 29 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There is a dangerous and unpredictable tendency for the vehicle engine/transmission combination to accelerate suddenly and unexpectedly. this is an intermittent problem which makes it especially unnerving. it is most noticeable at speeds below 40 mph, when first slowing, followed by acceleration. it appears to be exacerbate by uncertain transmission "hunting" for proper gear/engine speed combinations. the sudden acceleration causes a rapid and jerky throttle response to mild accelerator pedal input. i have taken the car to the dealer on at least two occasions for this issue. the first time, the dealer reprogrammed the transmission. the second time, the technician tested the vehicle and note "no problem found". at current mileage of 32,000, the problem seems to be worsening. this is a dangerous condition that, if left undressed, is likely to be the cause of an accident, serious injury or much worse. *jb