Consumer Complaint Detail

LINCOLN / LS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004265553 Incident Date: Jan, 15 2004
Consumer's City: HOOD RIVER Consumer's State: OR
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: LS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNHM87A8YY Date added to File: May, 25 2021
Date Complaint Received: Mar, 15 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 29 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In january 2004 the valve cover gasket started leaking on my 2000 lincoln ls [xxx]. part back ordered until march 2004. was informed by dealership that over 8,000 were back ordered in january. dealership told me i could drive vehicle until part arrived. oil leak caused the coil boots to soak shorting coils (seven out of eight coils). coil boot back ordered (no known estimate of time for getting part) [xxx]. am concerned about the multiple calls i have made to the local dealer and to ford motor company to no avail. i have been without a vehicle for over a month. no loaner was offered. repair costs are escalating. waited two months for gasket. have no idea how long boot item will be before arrival. seems this is a recall issue. seems ford motor company is refusing to deal with their customer.*jb updated 07/29/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)