Consumer Complaint Detail

DODGE / RAM 1500 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004265582 Incident Date: Mar, 07 2004
Consumer's City: SAUCIER Consumer's State: MS
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 1500 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7HC16Y1WS Date added to File: May, 25 2021
Date Complaint Received: Mar, 15 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 17 1998
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Premature lower ball joint failure in dodge ram 1500 . truck has had unusual tire wear since 44k miles and dealer as well as tire shops found no explanation. wheel bearings and tie rod ends were previously replaced at 68k miles by myself, with right side tie rod severely worn. i assumed the tie rod was the tire wear problem and did not have problems aligning front end until this february. shortly thereafter, clunk in steering was evident, and handling became erratic. i carefully inspected front end and discovered right side lower ball joint worn to point where it was about to separate from socket. left side joint is significantly worn as well. looking back, the ball joints were wearing out at the 44k mile point. vehicle is driven mainly on highway and in 30 years of driving and 9 vehicles this is the first one to have a ball joint failure in this manner after only 5 years of service. research on my part has indicated that numerous dodge truck owners have this problem, onsetting in as little as 20k miles causing the same symptoms as my truck, and if i wasn't so meticulous in performing vehicle maintenance on my own this may well have resulted in a serious accident. *jb