Consumer Complaint Detail
MERCURY / GRAND MARQUIS / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004265615 | Incident Date: Mar, 15 2004 |
| Consumer's City: WOODBINE | Consumer's State: MD |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: GRAND MARQUIS | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Exterior lighting:headlights |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2MELM74W7VX | Date added to File: May, 25 2021 |
| Date Complaint Received: Mar, 16 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 08 1998 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The issue is a dramatic decrease in headlight candlepower on the mercury grand marquis as the vehicle ages that can only be repaired by replacing integral components of the vehicles body for $500 or more in cost. this is not due to aging bulbs but due to a design flaw in the vehicle's headlight covers. the plastic headlight cover clouds with age and cannot be replaced without replacing large body components of the vehicle. this issue will lead to traffic accidents with the most likely type being with pedestrians. the reason i highlight pedestrians is due to the fact other motor vehicles have lights that will help grand marquis drivers avoid an accident. however, pedestrians do not have lights and the diminished headlight candlepower of the grand marquis will make people on our streets very difficult to see and thus susceptible to being struck by a grand marquis. its unreasonable to require $500 to simply maintain you headlights. in addition, this issue becomes more of a problem as the vehicle ages due to the fact it ends up in the hands of folks least likely to have $500 to fix the issue. this issue requires a manufacturer recall and repair due to design flaws and pedestrian safety concerns. *nm |