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NHTSA Complaint Number: 004265641 | Incident Date: Mar, 16 2004 |
Consumer's City: GREAT FALLS | Consumer's State: VA |
Vehicle Transmission Type: AUTO | Manufacturers Name: Honda (American Honda Motor Co.) |
Model Name: ELEMENT | Model Year: 2004 |
Vehicle Involved in a Crash: No | Component's Description: Visibility:windshield |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 5J6YH28614L | Date added to File: May, 25 2021 |
Date Complaint Received: Mar, 16 2004 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Mar, 06 2004 |
Was Original Owner: No | Anti-lock Brakes: Yes |
Number of Cylinders: 4 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: 2004 honda element 4wd, a/t factory new vehicle developed a 10" crack in windshield originating from the passenger side lower left corner of vehicle. no impact to windshield. vehicle was entering a driveway when the crack was heard (approx 5 mph) vehicle has only 250 miles contacted dealer, they are willing to replace under honda warranty. but asked me to sign a waiver because "all of the glass received from honda has a 1.5" scratch in the center portion of the windshield above the rearview mirror" i refused to sign such an agreement. contacted honda customer support center 1.800.999.1009 in ca. zone manager assigned to my case. i feel very unsafe in this vehicle now!! i hope that no one is injured or hurt because of this ongoing (since 2003 model year) defect in the windshield frame/flange. dealer should have notified customers before purchase! *nm |