Consumer Complaint Detail

JEEP / CHEROKEE / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004265771 Incident Date: Mar, 16 2004
Consumer's City: BALTIMORE Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CHEROKEE Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Structure:body
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4FJ68SXTL Date added to File: May, 25 2021
Date Complaint Received: Mar, 17 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 05 1996
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This is the second time i have had water leakage from under the dash onto the driver's side floor soaking everything. the occurence was 5/2/03, problem fixed at dealer (antwerpen, baltimore) for $766. now less than a year later the same problem is occuring. i am due to take iit in next week, how much do you want to bet the problem will be diagnoised as leaking in a different place so they won't have to honor the orginial repair warranty. this is almost a given. first of all this problem should not be happening at all. there obviously is a structural problem with the truck when it was made. i have also read several compliants from other owners and jeep/chrysler refuses to fix the problem. i do not call this customer service at all expecially when it is the second time around. *ak