Consumer Complaint Detail
EVENFLO / 264 (TRIUMPH) / TRIU
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004265824 | Incident Date: Mar, 16 2004 |
| Consumer's City: LOGANVILLE | Consumer's State: GA |
| Vehicle Transmission Type: | Manufacturers Name: Evenflo Company, Inc. |
| Model Name: 264 (TRIUMPH) | Model Year: TRIU |
| Vehicle Involved in a Crash: No | Component's Description: Child seat:tether: strap/webbing |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Mar, 17 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The straps on this car seat do not remain on the child's shoulders regardless of how tight they are around the waist. this leaves the child without protection. i called evenflow and they are aware of this defect but are not making it public knowledge. they have a theory that the fault lies in the backing and state they will replace it now that they have a new pad to send you but it remains to be seen. this defect is not on all of these types of car seats just some. it is a big isse to those who have this carseat though, the child is not safe in that seat at all! my child is 11 months old and was able to free her right shoulder and upper body from the restraint just by falling asleep in the seat. i did contact evenflow and they are aware of the problem but not making it public. you have to contact them before they will let you know the problem is with the seat not the physical structure of the child. evenflow does not offer any type of refund or replacement so in hopes of protecting mt child i had to urchase a replacement car seat. i am upset because there are lots of unaware people with this seat and they need to bo notified before someone becomes injured by this defective seat.*ak |