Consumer Complaint Detail

MERCURY / COUGAR / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004265866 Incident Date: Feb, 26 2004
Consumer's City: HOUSTON Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MELM62W9VH Date added to File: May, 25 2021
Date Complaint Received: Mar, 18 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 02 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The low coolant warninging light came on and the smell of antifreeze came into the vehicle compartment. the temperature gauge moved to the highest setting. copious smoke escaped from under the hood of the vehicle. the forward tube of the plastic intake manifold showed a rupture about four inches long on the front of the intake manifold. reapair cost was $1455, including replacement of the spark plugs, which had been soaked in antifreeze. the texas comission on environmental quality issued a warning to me by letter that a concerned citizen had reported my vehicle was seen emitting excessive smoke and that if i did not take action to repair the vehicle, they would charge me with a violation. the vehicle has been repaired with a new ford intake manifold that has the forward tube made out of aluminum and the rest plastic. ford refuses to issue a recall on this model saying that human life has not been endangered. *ak