Consumer Complaint Detail

VOLVO / VOLVO / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004265875 Incident Date: Mar, 10 2004
Consumer's City: AUSTIN Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: VOLVO Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1TS90D5Y1 Date added to File: May, 25 2021
Date Complaint Received: Mar, 18 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 13 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving my 2000 volvo s80 t6 on the freeway (at night) the power steering seemed to shut down and i could hardly move the steering wheel. this was very frightening and it was a miracle that i could make it off the freeway. vehicle was difficult to control. luckily, close to home and made it to my driveway. had the car towed to the dealer and requested diagnostic along with my 60,000 mile service. i've always had the car serviced per volvo's regular service schedule and meticulously maintain the car, as i'm a real estate agent and safety is so important -- i put clients in my car on a daily basis. service rep called me the next day to say my rack & pinion had failed and needed replaced, along with engine mounting bolts. i was dismayed, as the car gave no safety indicators (computerized) that anything was wrong prior to steering failure. i had noticed a little noise from the front suspension, but had previously replaced right side engine bolts. i called volvo usa after looking at the nhtsa web site and finding many, many complaints posted with my same problems. volvo usa told me that they had changed manufacturers for the rack and pinion since my 2000 s80 t6 was built but would not say why. this seems very suspicious. i also have had several occasions when backing the car out of the garage (cold engine), where the brakes fail to stop the car for several seconds (feet). this was also a complaint posted to the nhtsa site. i'm experiencing way too many problems with my volvo s80 and worry that there is an overall problem with the 2000 s80 cars. i believe these problems must be addressed by nhtsa and a recall is needed. customers must be warned before lives are lost! volvo presents these vehicles as safe and they are not!*ak