Consumer Complaint Detail

SAAB / 9000 / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 004265933 Incident Date: Jan, 04 2004
Consumer's City: CHARLOTTE Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: SAAB CARS USA, INC.
Model Name: 9000 Model Year: 1996
Vehicle Involved in a Crash: Yes Component's Description: Engine and engine cooling:engine:gasoline:turbo/supercharger
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: YS3CH68M4T1 Date added to File: May, 25 2021
Date Complaint Received: Mar, 18 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jul, 06 1997
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1996 saab 9000 aero rear-ended an izuzu rodeo. damage to the rodeo was almost unnoticeable. saab engine however erupted into flames and was a total loss. a factory certified technician less than 30 days prior to fire had serviced saab. response from saab customer service - the issue did not concern saab and was between my insurance company and me. was told by saab that insurance company would subrogate the claim if they thought it was worthwhile. insurance company (metlife) commented that loss was not large enough to pursue subrogation. observed no concern that a problem could exist and ran into complete denial of any responsibility. concern is how and why it could have happened and under similar circumstances will others be in danger of a like hazard. incident is well document via digital photographs along with extensive detail from conversations with saab.*ak