Consumer Complaint Detail

TOYOTA / SEQUOIA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004266000 Incident Date: Mar, 19 2004
Consumer's City: CORPUS CHRISTI Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SEQUOIA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Equipment:appliance:air conditioner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5TDZT34A62S Date added to File: May, 25 2021
Date Complaint Received: Mar, 19 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 14 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a 2002 sequoia which i have taken to the champion toyota service center twice for them to look at the air conditioning system. there was a moldy, musty smell to the air blowing through the vents on both the recycle and fresh air. the first time champion toyota simply sprayed a disinfectant in the system and this helped for about two to three months. the next time before i took the auto to champion i made a call to what i remember as the toyota manufacturing service center and the person on the phone told me that the disinfectant spray would do nothing to solve the problem and that the service center must go into the air side of the a/c system and make some changes and clean out the system from all the mold. i then took the auto to champion (corpus christi, tx) and gave them this information and the department i spoke with. they, from what i understand, made the call and then attempted to fix the problem. this was late last summer and we used the a/c system very little. we are currently using the system much more and the moldy, musty smell is back and it is now even stronger. i want to know if there is a recall as champion told me they have had other sequoia's in for the same issues. *jb