Consumer Complaint Detail

CHRYSLER / SEBRING / 2001

Recalls
4 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004266006 Incident Date: Mar, 13 2004
Consumer's City: FRACKVILLE Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: SEBRING Model Year: 2001
Vehicle Involved in a Crash: Yes Component's Description: Vehicle speed control:accelerator pedal
Vehicle Involved in a Fire: No Persons Injured: 4
Vehicle's VIN#: 1C3EL46U91N Date added to File: May, 25 2021
Date Complaint Received: Mar, 19 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jul, 24 2001
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2001 chrysler sebring lx sedan. i have had problems in the beginning as far as the digital odometer skipping, and other electrical problems with it. i have called the dealership, and have had it in there for inspection, but they claimed they never found anything. the dealership also never told me about the recalls. i noticed several months ago that the cruise control was causing me to speed without control, so i turned it off and never used it again, thinking i would take it in when i was able, due to the fact that the dealership fluctuated back and forth whether i had 3-year/36k bumper-to-bumper, or 7-year/70k powertrain, although it was with my understanding that the salesman offered both of the warranties. last week, my son was asking me about the cruise control and he turned it on. he experienced the lack of control with the speed. i told him to turn it off and never use it, and that i was going to have it looked at asap. the next evening, my son was driving the car, and he experienced lost of control with the accelerator. in a panic, he tried to pull the emergency brake, but ended up crashing into a guard rail. i have photos to prove that there were no tire marks of any kind at the scene: the policeman claimed that there were 90ft of tire marks, but they have no proof, and there were parents at the scene at that moment who are willing to testify that there were no marks at all. this proves to me that there was failure with the acceleration and/or brakes. this morning, i read in the paper that there was another sebring involved in a crash in the middle of a st. patrick's day parade, the cause was due to a faulty acceleration system. *jb