Consumer Complaint Detail

PONTIAC / GRAND AM / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004267369 Incident Date: Mar, 23 2004
Consumer's City: LOUISVILLE Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: GRAND AM Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2NE52M0WM Date added to File: May, 25 2021
Date Complaint Received: Mar, 23 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 1998
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 1998 pontiac grand am ,and there has been a recall on this vehicle. i want to take it in to get fixed -but pontiac/gmac will not provide a loaner car for me to use while they fix my car-they said it would take 5-6 hours to fix-their letter to me said it would only take an hour to an hour and a half. i cannot be without a vehicle for over 6 hours! i need to get to work!! i am stuck without any options, other than having to inconvenience myself and have to pay for a rental car. this is their mistake not mine and now i have to pay?!!! this is not good customer service , gmac should provide a loaner for these types of instances. *nm