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NHTSA Complaint Number: 004267369 | Incident Date: Mar, 23 2004 |
Consumer's City: LOUISVILLE | Consumer's State: CO |
Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
Model Name: GRAND AM | Model Year: 1998 |
Vehicle Involved in a Crash: No | Component's Description: Electrical system:ignition |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1G2NE52M0WM | Date added to File: May, 25 2021 |
Date Complaint Received: Mar, 23 2004 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Mar, 31 1998 |
Was Original Owner: No | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: I own a 1998 pontiac grand am ,and there has been a recall on this vehicle. i want to take it in to get fixed -but pontiac/gmac will not provide a loaner car for me to use while they fix my car-they said it would take 5-6 hours to fix-their letter to me said it would only take an hour to an hour and a half. i cannot be without a vehicle for over 6 hours! i need to get to work!! i am stuck without any options, other than having to inconvenience myself and have to pay for a rental car. this is their mistake not mine and now i have to pay?!!! this is not good customer service , gmac should provide a loaner for these types of instances. *nm |