Consumer Complaint Detail

TOYOTA / TUNDRA / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004267410 Incident Date: Mar, 22 2004
Consumer's City: MESA Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: TUNDRA Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5TBBT4410YS Date added to File: May, 25 2021
Date Complaint Received: Mar, 23 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 19 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am the original owner of a 2000 toyota tundra sr5 access cab 4x4 with 34,700 miles on it. at approximately 30,000 miles, i began noticing moderate pulsation/vibration when applying brakes, especially from speeds over 50 mph. at 34,000 miles, i took the vehicle to a midas shop in phoenix, az, who told me i had 60%+ wear left on my brakes before they needed replacing, but suggested that machining the brake rotors would eliminate said vibration. this was done, but two weeks later the vibration returned. as this seemed very unusual to me, i began investigating and found that there seem to be thousands of complaints from other tundra owners describing the exact same problem i am experiencing. also discovered was the fact that toyota has issued numerous technical service bulletins on this problem which indirectly indicate that it produced the vehicle with brakes that were not strong enough to hold up to the heat generated on this vehicle. some customers are having their brake components replaced with better ones at no charge. comparatively, toyota service departments in my area have been very uncooperative. at best, they are replacing some parts, but require that i pay the labor. i believe this is a fundamental design flaw as opposed to a minor inconvenience, as brakes that do not hold up under normal wear pose a major safety concern. also, consumers should not have to pay to have manufacturers' hazardous design defects fixed, regardless of warranty period. *jb