Consumer Complaint Detail

NISSAN / PATHFINDER / 2003

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004267434 Incident Date: Jan, 24 2004
Consumer's City: LIBERTY LAKE Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: PATHFINDER Model Year: 2003
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Mar, 24 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Mar, 31 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We bought a 2003 nissan pathfinder in apr 2003. the pathfinder's brake system has been soft. when i pressed the brake pedal, it didn't engage until it went about half way to the floor. we heard the noise & had brake problem in the early dec 2003. we took it to a nissan dealer to check it out. they said they didn't hear any noise & no problem found, but said the noise must have been from the tires, therefore, we needed 2 new tires & an alignment. when we're picking up the vehicle(after spending more than $300 for 2 new tires & the alignment), one of the tech's came into the office & told the service advisor that he'd just heard the noise that we talked about. the advisor told us to take it home & watch it for a few days. that same afternoon, we heard it again, & took it back to dealer the next day. i asked them to check everything again. when we pick up the vehicle, advisor still said no problem & assured us that it's safe to drive. two weeks later, we took it in for an oil change, & told them we still had problem, advisor told us needed to set appointment. but it's a little bit too late. a week later, i got an accident because of the brake failure. on jan 25, 2004, i was going slowly (the traffic was moving slowly), & had plenty of distance between my car & the truck in front of me. when the truck ahead of me braked, i also attempted to brake but the vehicle failed to brake, i hit the truck & sustained damage to the front end of the pathfinder ( luckily, the airbag didn't explode), & the truck was ok. we contacted nissan motor company immediately after the accident, they told us would inspect the vehicle while it's at the body shop but didn't do it until 2 months later after we took it home. as of today, we've not heard anything from them yet. we want them to repurchase the pathfinder because i have no faith in it & i'm afraid to drive it. *jb