Consumer Complaint Detail

CHEVROLET / ASTRO / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004267530 Incident Date: Mar, 02 2004
Consumer's City: Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ASTRO Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:hazard flashing warning lights:switch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNEL19W81B Date added to File: May, 25 2021
Date Complaint Received: Mar, 24 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 14 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Our 2001 astro van [xxx] had an electrical problem. while waiting for a tow truck, with a transmission problem the hazard switch stopped working after 5 minutes of use. we were stuck at night on a country road and the hazard switch malfunctioned. the dealer said the multi function switch needed to be replaced. the van had 40,156 miles on it and g.m. would not cover the cost of replacement! $501.17 later i am very unhappy. how often does one use this switch? it was somewhat dangerous being on a country road at night without working hazard lights. 4,156 miles beyond warranty and g.m. tells me they will not pay for this defective switch. i understand that there was a safety recall for this same switch which is used on the 2000-2001 blazer, jimmy, and bravado, why not the astro/safari. g.m. knows this is the same part. are they that willing to put people in danger just because the number of astro/safai vans on the road is low? *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)