| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004267651 | Incident Date: Mar, 04 2004 |
| Consumer's City: PRESCOTT VALLEY | Consumer's State: AZ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: SUBURBAN | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:hydraulic power assist:pump |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3GNFK16R6VG | Date added to File: May, 25 2021 |
| Date Complaint Received: Mar, 26 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 31 2000 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own a1997 chevy suburban lt. we asked a local chevy dealer to fix the doors to close properly, which they claimed to do. i noticed that the door did not line up and they said they adjusted the strike plate. evidently that means they used a sledge hammer. my wife was driving down the road and one of the locked doors opened up as she was driving down the road. luckily my 4 year old son was in his carseat. it has happened twice. she could not reclose the door and so she tied it shut. i found that the door latch was still shut. i held the handle up and manually lifted the latch after which the door would close. another saftey issue; while driving down the road the steering wheel jerks suddenly to the right. i live in a mountainous and occasional snow area. i worry that with the steering wheel jerking, and sometimes it has sent me towards the lane next to me, this could be a serious problem. i have also had the power steering pump replaced once after the shaft completly seperated from the pump while i was driving down a steep mountain with 7 boyscouts from a camping trip in the snow. let me tell you if that had been my wife in the car she probably would have been down the side of the cliff. in 2 1/2 yrs. i have replaced the four wheel drive actuator, door handles, transmission, rear end seals and axle, front end, a/c everything,windshield wiper switch of some sort,brakes every 20,000 or so, they tell me the head gasket is bad,there is a whining sound i think is the fan clutch,and now it looks like its either the u joints or the limited slip clutches, hub or both. i do not feel that my wife and children are safe in this car. all lamb chevrolet of prescott valley az has said is they warranty their vehicles to 36,000 miles. they offered to sell me one of their nice new tahoes. which he claims they have improved. oh yea the sales price is 42,000. on a 36,000 vehicle because i am upside down on the car they sold me 2 years ago.*ak |
