Consumer Complaint Detail
MERCEDES BENZ / E CLASS / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004267707 | Incident Date: Feb, 29 2004 |
| Consumer's City: HOLLISTER | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mercedes-Benz USA, LLC |
| Model Name: E CLASS | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:power window devices and controls |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Mar, 27 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 18 2000 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have had to replace the rear window regulator assemblies 4 times. twice on the passenger rear & twice on the drivers side rear window. key pieces like pulleys and the actual parts that support the weight of the glass, in these assemblies are made with cheap plastic components that break under normal use. also the motors do not automatically shut off or stop when the window is all the way up or down, and can cause stress that is sufficient to break the plastic components and damage the device. the regulators are sold as one with the motor and can cost $165.00- $300.00.. consumer installation of replacement regulators is difficult due to rivets holding units in place.. thus causing labor charges of 100.00+ for repairs. *jb |