Consumer Complaint Detail
FORD / CROWN VICTORIA / 1994
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004267793 | Incident Date: Mar, 06 2004 |
| Consumer's City: STAFFORD | Consumer's State: VA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: CROWN VICTORIA | Model Year: 1994 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:linkages:tie rod assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2FALP74W5RX | Date added to File: May, 25 2021 |
| Date Complaint Received: Mar, 28 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 30 1994 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: At highway speed the left lower control arm (tie rod) ball joint catastrophically failed. fortunately, the car was controllable and pulled to the shoulder. it was later towed to the residence.*ak a check of tsbs/recalls revealed that ford had initiated a recall for certain crown victorias, specifically 1990-1996 police, fleet, and ngv vehicles. ford (local dealer and corporate) has been advised of the problem but claim the vehicle was not the subject of a recall action. the vehicle in question was equipped with a "handling & performance package" which may have incorporated a steering linkage similar to that subject to ford's recall. i'm concerned for several reasons. first, we bought the car new and it has been well maintained and inspected annually; the joint should not have failed. second, the joint could be the very same one that was the subject of a recall. in the first concern, ford should take action to ensure that other owners of similarly equipped cars are advised of the possibility. the potential for serious injury was great. in the second, how do i ascertain whether or not the joint was the same one that precipitated the recall? finally, i plan to document the failure (digital pictures etc) and perform repairs. how should i proceed with confronting ford? |