Consumer Complaint Detail

ACURA / RSX / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004267853 Incident Date: Feb, 19 2004
Consumer's City: SACRAMENTO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: RSX Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JH4DC548X2C Date added to File: May, 25 2021
Date Complaint Received: Mar, 29 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I decided to take the car to esserman international dealer for an inspection. on march 11, 2003 after i explained the noises and wait a whole morning, i was given my car back and informed that there was nothing wrong with the brakes. *ak april 14 i returned to the same dealer and explained that i still heard the cracking noise and that it was hard to brake. once again my car was returned to me and informed that there was nothing wrong with the car. february 20, 2004 i took my car to the original dealer where i purchase my vehicle, explained the same problem with the brakes and in addition there was a rattling noise in the glove compartment. this time for my surprise the dealer told me that they had to resurface front brakes rotors and that there was no noise inside the car. the next day after they supposedly repaired the car, the d-4 light started blinking and the noise on the brake was worse. i was not able to take the car back to the dealer since i was shipping my car to ca. the very next day. when i received my car in ca i took the car to the acura dealer in elk grove for an inspection & also explained again the whole situation. this time though i also explained the experience i had while i was driving the car from oakland to sacramento (1 hour ): the car started to accelerate itself and i had to tap on the gas-pedal several times in order for it to change gears. this particular problem made me stop in the middle of the highway three times. once again i received my car back and told that there was no problem with the car except that i had to replace the front brakes pads an my own cost. customer relations was contacted several times (mr. iahwan) but this manager will not answer my letter, fax or voice message. i informed the dealer that d4-light was flashing, which in the manual states that it can be a problem w/transmission, unfortunately the dealer did not find anything. the d4 light keeps flashing at least twice a week. please help!