Consumer Complaint Detail

CHEVROLET / VENTURE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004268138 Incident Date: Apr, 01 2004
Consumer's City: BRADENTON Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VENTURE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Seats
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNDU23E12D Date added to File: May, 25 2021
Date Complaint Received: Apr, 01 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 01 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Several months ago, a hole appeared in the driver's seat of my year old chevrolet venture van. the dealership informed us that something about the way that the airbag was installed in the seat was causing problems and that they had replaced several seats in other venture's, both for the hole and the potential safety defect in the airbag. now, the same type of hole has appeared in the front passenger seat. the van is now 18 months old and has over 36,000 miles, so the dealer refused to be of any assistance with the problem. this is not an ordinary hole caused by wear. it was caused by a safety defect in the design of the seat which could affect the function of our side airbag, according to the dealers own remarks to us. should not a safety defect caused by poor design be covered by the manufacturer whether the vehicle is under warranty or not? *jb