| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004268157 | Incident Date: Mar, 30 2004 |
| Consumer's City: FREELAND | Consumer's State: MI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: SIERRA | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:shock absorber |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Apr, 01 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 09 2002 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a 2002 3/4 ton crew cab sierra with duramax diesel and allison transmission. the truck has 17000 miles. over the last two weeks, i have had two shock absorbers fail catastrophically due to a weld at the bottom attachment point. in the first case, the shock was lodged in the bottom a arm assembly. this caused the steering to behave strangely. upon servicing the other shock, a crack in the weld was found. my dealer says that shocks are a maintenance item and refuses do anything about this the customer assistance is also not concerned, though they filed a case..1-204723707 *jb |
