Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004268211 Incident Date: Mar, 22 2004
Consumer's City: HIGHLAND Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GT54L8YB Date added to File: May, 25 2021
Date Complaint Received: Apr, 01 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 01 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought the vehicle in august 2002 with 15250 miles. had the vehicle in for warranty repairs on 12/2002, 1/2003, 3/2003, 4/2003, 5/2003 - 6/2003, again 6/2003, 12/2003, 3/2004 motor blew. vehicle has 45,000 miles and a blown motor. dodge refuses to repair the vehicle. they tell me its due to lack of maintenance and then failed to ask me for maintenance records. the service dealership is gathering my service records to present to the district manager to try to change his mind. vehicle is a lemon but because of the mileage, fails to fall under the lemon law. dodge wants me to pay $5500 for a new motor. don't think i should based on the vehicle history. please help!!! *jb