Consumer Complaint Detail

MAZDA / MAZDA6 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004268226 Incident Date: Mar, 26 2004
Consumer's City: EAST TAUNTON Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Mazda Motor Corp.
Model Name: MAZDA6 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JM1BK12F641 Date added to File: May, 25 2021
Date Complaint Received: Apr, 02 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 27 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On the 2004 mazda3 after about 3000 miles the main airbag light illuminates, indicating a failure of some kind in the srs system. the testing system returns 2 or 3 error codes having to do with the front crash sensor. and the air bag will not deploy, from what i can gather from internet message boards. mazda is handling this on a case by case basis, rather than making a blanket repair. it seems the front crash sensors are tightened too much and crack, then once they get wet they are tripped and disable the system. local dealers are saying you can not drive your vehicle like this and are holding customers cars for weeks at a time till parts come in. which in most cases have been back ordered, some have had the sensors replaced 2 or more times. in my case a local dealer (not the purchase dealer) are telling me that an after market remote start is totally to blame., and will not diagnose the car further until the system is removed. and it could have voided my warranty. this is just not right. i am currently driving a car i am assuming has no airbags and with no option to get it looked at unless i remove a $300.00 accessory that was professionally installed by an electronics center that does all the work for the dealership i bought the car from. also on the drop downs for the vehicle types - i had to use the 6 since you do not have the 3 listed. thank you for any help you can give all of us mazda 3 owners i would like some one to look into this and make mazda fess up. *n,