Consumer Complaint Detail
CHRYSLER / SEBRING CONVERTIBLE / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004268239 | Incident Date: Mar, 05 2004 |
| Consumer's City: ALEXANDRIA | Consumer's State: VA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: SEBRING CONVERTIBLE | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:defroster/defogger/hvac system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3C3EL55H9VT | Date added to File: May, 25 2021 |
| Date Complaint Received: Apr, 02 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 19 1997 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Design defect - rear window defogger - the original equipment rear window defogger on my 1997 chrysler sebring stopped working. the wire attaching the defogger to the electrical system has become detached. it had been reattached by the dealer twice, but on the third occasion the dealer advised that it could not be fixed. it is apparently reattached with some kind of glue. i was advised that if i wanted to get the defogger to work i would need to install a new rear window at a cost of over $800. the new sebring convertible;e uses a wire with a plug to attach the rear window defogger to the vehicle's electrical system. chrysler appears to have recognized the design defect and provided a fix, although not to owners of 1997 sebring convertibles. note: this design defect appears to be a safety defect that causes a dangerous condition when the defogger fails, i.e., in rainy or snowy conditions the visibility out of the rear window is dangerously reduced. *nm |