Consumer Complaint Detail
MERCURY / GRAND MARQUIS / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004268479 | Incident Date: Mar, 21 2004 |
| Consumer's City: FAIRHAVEN | Consumer's State: MA |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: GRAND MARQUIS | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Vehicle speed control |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Mar, 21 2004 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Consumer stated that while driving came to a red light and vehicle took off. the more he applied the brakes the faster vehicle went. he and his wife narrowly escaped a collision. consumer took feet off the brakes, and placed the vehicle in neutral, which caused it to slow down. then, he coasted to the side of the road. consumer called the dealer, who told him to call a tow truck. consumer had vehicle towed to the dealer. after inspecting the vehicle dealer told consumer that they never heard of this problem with this type of vehicle. however, he was told by another dealer that it might have been the cruise control kicking in when it was not suppose to. consumer was very concerned because he and his wife were nearly killed.*ak |