Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004269732 Incident Date: Mar, 11 2004
Consumer's City: BRUNSWICK Consumer's State: OH
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield wiper/washer
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2MEFM74W5YX Date added to File: May, 25 2021
Date Complaint Received: Apr, 05 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The wiper control module failed in a blizzard, an extremely dangerous situation. what bothers me the most is that this wiper control module was the subject of a recall. i complied with the recall and had the module replaced. but it's obvious to me that ford either did not replace the part or just put another defective part into my car. what good is a recall if the replacement part is also defective? the specific recall was 00s09 may 2000 recall - wiper control module replacement my situation was exactly as described in the recall. the wipers failed without warning in heavy snow (thus heavy load on the wipers). again, a very dangerous situation. *la