Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004269928 Incident Date: Apr, 05 2004
Consumer's City: COLUMBIA Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2MEFM75W82X Date added to File: May, 25 2021
Date Complaint Received: Apr, 08 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Problems with my wife's 2002 mercury grand marquis ls not cranking at odd times. i have cranked up the car, and driven it into the garage, then go back out a couple minute later - 15-30 minutes - and the car would not crank. the last time i pulled the car into the garage one evening and when my wife went to go to work the next morning it would not crank. the dealer's service department can not find a problem. however, the left turn signal went out about a year ago, requiring a module be replaced. after that we noticed the foot pedal adjustment diid not work and a loose connection was found to be the problem. the starting problems did not start until after the turn signal module was replaced. i have found other incidents of problems with the ignition switch for this model mercury. *ak