Consumer Complaint Detail

HYUNDAI / ELANTRA / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004269931 Incident Date: Apr, 08 2004
Consumer's City: CORNELIUS Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: ELANTRA Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Steering: steering wheel/handle bar
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Apr, 08 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 29 2001
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: At highway speeds approaching 65 mph, steering wheel begins to shake. i was originally told by the dealership that the tires were out of balance or out of round. had tires professionally inspected and balanced, and checked various times.... it is not the tires. i have lifetime balancing and alignment so the tires are balanced and aligned every 3 to 5 thousand miles. replaced original (poor quality) michelins with high end firestones at 43,000 miles and vibration persist. you have to go above the speed limit, or way below, to stop your arms and hands from being shaken ridiculously...... service manger at dealership and regional service manager told me the vibration was normal. the vibration might be normal for a paint mixing machine but not for a car. called the 800-633-5151 number and was told by barbara that since the regional service manager had determined it was normal vibration there was nothing she could do. *ak