Consumer Complaint Detail
FORD / EXPLORER SPORT TRAC / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004270081 | Incident Date: Feb, 27 2004 |
| Consumer's City: PAINTED POST | Consumer's State: NY |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER SPORT TRAC | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, air:antilock:abs warning light |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMZU77E61U | Date added to File: May, 25 2021 |
| Date Complaint Received: Apr, 11 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 27 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My wife and i recently purchased a 2001 ford explorer sport trac from simmons rockwell, in big flats new york on february 28, 2004. upon signing paperwork, we were shown a form from ford motor company indicating that the vehicle mentioned was a repurchased vehicle. the form stated that the origional owner was complaining of the abs system not properly working. the sales representative and the ford form stated that the vehicle was repaired and was in satisfactory condition. a couple of weeks later i experienced a problem with the abs system not working and a light on the dash indicating that there was a problem. i contacted the dealer the next day and i was told that they could not help me that i would have to contact a ford dealer. i contacted mcguire ford in ithaca new york and they ran a repair history on this vehicle, which showed numerous attempts to repair the abs system. mcguire ford stated that they had to order parts for the abs system. a week later mcguire ford replaced parts for the abs system. a few days later i had troubles with the abs system again and contacted simmons rockwell ford in hornell new york. i dropped the vehicle off for repairs on 4/1/04 and picked it up 0n 4/2/04. on 4/2/04 i experienced problems with the brake system again. i contacted simmons rockwell hornell service department and asked them if it was alright if i used any ford dealership for repairs as they were 45 miles away from my home. they indicated yes that any ford dealer would honor the warranty,so i went to my local ford dealer. this dealer refused to do repairs due to the extensive history of problems with this vehicle and past problems with simmons rockwell. this vehicle has less than 29,000 miles on it and i have not owned the vehicle for a month and i had to have unsuccessful repairs made. the first payment is due on 4/13/04. i dropped the vehicle off to simmons rockwell on 4/5/04 and told the sales rep mike giagios that i did not want the vehicle. *ak |