Consumer Complaint Detail

FORD / ESCORT / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004270299 Incident Date: Mar, 29 2004
Consumer's City: SAN DIEGO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ESCORT Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3FAKP1137XR Date added to File: May, 25 2021
Date Complaint Received: Apr, 13 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 14 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1999 escort automatic transmission was completely replaced at 30,906 miles (6/8/2001). 35,386 miles later (3/30/2004), the differential assembly blew up and destroyed the automatic transmission. ford's customer support cntr on 4/6/04 said i would be responded to within 3 business days. i tried e-mailing them again, and i still have no response. a total of 66,292 miles and two new transmissions broken. today is six business days later. i feel i am now being ignored by ford. they know i have bought 8 ford cars/trucks since 1977. i have dmv records for 6 of them.