Consumer Complaint Detail

GRACO / COMFORTSPORT / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004270355 Incident Date: Apr, 13 2004
Consumer's City: HOUSTON Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Graco Children's Products, Inc.
Model Name: COMFORTSPORT Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Child seat:retractor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Apr, 13 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Screws fell out of the locking mechanism (metal release bar) on my 1 year old's graco comfortsport car seat. graco will send a call tag so i can send the car seat to them for inspection, and if they find it is defective they will send a new seat. this leaves the consumer with no safety seat until the manufacturer sends one back. like other mgfrs (evenflo), graco should send replacement until problem is resolved. - please note, i do not know if i chose the correct component under the child restraint component information section.