0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004270390 | Incident Date: Apr, 09 2004 |
| Consumer's City: LOYALHANNA | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Bridgestone Americas Tire Operations |
| Model Name: STEELTEX A/T | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Tires:sidewall |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GCHK24UX1E | Date added to File: May, 25 2021 |
| Date Complaint Received: Apr, 13 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 31 2001 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Our 2001 chevrolet silverado 2500hd truck, which is still under warranty, was presented to firestone on saturday april 10, 2004 at 10am to show them excessive cracks surrounding sidewalls consistently on all four original tires. they gave us a report of the tread wear on the bottoms which was not the concern we had and offered us a pro-rated rate of 45% off of the manufactures suggested retail which would come to $489 with costs. we explained that the tires were dry rotting and dave, the service manager at the greensburg, pa firestone tire & service center explained that cliff from firestone's engineering dept, the regional manager had told him that there are three stages of dry rot and if the tires were dry rot you would be able to fit a penny into the cracks. this is where we left off as of today and will be communicating further with them. |