Consumer Complaint Detail

FORD / EXCURSION / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004270436 Incident Date: Mar, 24 2004
Consumer's City: MARSHALL Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMSU41P03E Date added to File: May, 25 2021
Date Complaint Received: Apr, 14 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 13 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When in speed control at 55 mph after a long down hill the cruise control will sometimes cause the engine to stall. this occurs while the vehicle is still traveling at 20-30mph. the result is loss of steering control and power brakes. the engine can be restarted immediately. reported problem to selling dealer on about 11 november 2003. no action taken. reported problem to service dealer on approximately 15 feb 2004. updated rom. reported problem again to service dealer on 19 march 2004. re-flashed rom. otherwise no action taken.*ak