Consumer Complaint Detail

LEXUS / RX330 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004270471 Incident Date: Apr, 14 2004
Consumer's City: DOWNINGTOWN Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: RX330 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:control module (tcm, pcm)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2T2HA31U04C Date added to File: May, 25 2021
Date Complaint Received: Apr, 14 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 25 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a 2004 lexus rx330 in january of 2004 and there is a consistent lag of the drivetrain when accelerating from a standing start and when accelerating to pass. from a standing start the vehicle hesitates and then abruptly lurches forward. at highway speed there is a deceleration which pitches one forward and then an engagement which lurches the occupant back with a snapping motion. the ecm was reprogramed at 1000 mile check. when a print out of tsb was presented service manager reacted like a snake was placed on counter and then advised that reprogaming ecm would not necessarily improve problem. he was right. this is a safety concern as pulling out to pass could cause an accident.*ak